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FAQs

Following is a list of Frequently Asked Questions. If you have a question that is not provided below, or would like to submit a comment, please email us, or call 800-555-1234.

No. There is no minimum requirement to place an order.

Our preferred carrier is UPS, but you may choose the carrier of your choice during the checkout process.

In stock items are delivered within 1 week. If you require sooner, please be sure to choose an expedited shipping option such as Next Day delivery during check out.

Credit terms are established with an open account - usually NET 30. In the interim you may pay using Visa, MasterCard, or American Express. We can also ship your order COD.

Absolutely! Please provide us with the specifications via your preferred method below:

Phone: 216-651-3811
Fax: 216-651-1460
Our Contact Us page
Email

Please contact us via your preferred method below for samples:

Phone: 216-651-3811
Fax: 216-651-1460
Our Contact Us page
Email

Please fax (216-651-1460) or email us your account information. If you do not have your own standard credit application, we'd be happy to provide you with one.

Simply contact us via one of the following methods:

Phone: 216-651-3811
Fax: 216-651-1460
Our Contact Us page
Email

Please fax your request to 216-651-1460, submit a request through our contact page, or email us.

It takes approximately 1 to 3 weeks to process. If you'd like to check the status or you have questions about your application, you may do so by calling our Credit department at 708-681-4400 ext. 330

Please send them to our Corporate Headquarters:

PO BOX 6267
2550 S. 25th Ave.
Broadview, IL 60155

Please contact us for an RGA#, which is required for all returns.

Phone: 216-651-3811
Fax: 216-651-1460
Our Contact Us page
Email

Please call as at 216-651-3811 during normal business hours and one of our Customer Service Representatives will assist you. Alternatively, you may email us and we will make every attempt to get back to you by the next business day.

Please contact our Accounts Payable department at 708-681-4400.